Shipping Policy

DELIVERY INFORMATION

  • Shipping Method: Parcel Service
  • Shipping Rate: $15 USD for Asia and $25 USD for other international destinations. Free shipping on international orders over $200 USD.
  • Delivery Time: 3–5 business days for domestic orders and 5–14 business days for international orders.
  • Domestic orders: Logen Korea Express (Monday–Friday 9:00–18:00) www.ilogen.com
  • International orders: Korea Post EMS (Monday–Friday 9:00–18:00) www.ems.epost.go.kr
  • All orders are prepared and dispatched after payment confirmation. For exchanges or returns, please contact MIAOLA Customer Service.

CUSTOMS AND DUTIES

  • International shipments may be subject to customs duties and import taxes based on the regulations of the destination country. These charges are the responsibility of the customer.
  • In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) may be deducted from the refund, to the extent permitted by applicable law.
  • Customs fees and taxes are determined by local authorities and may vary depending on the destination.
Region Estimated Delivery Time Shipping Fee
Domestic (South Korea) 3–5 Business Days Free
Asia 5–14 Business Days $15 USD
International (Excluding Asia) 5–14 Business Days $25 USD
All International Orders Over $200 USD 5–14 Business Days Free

PLEASE NOTE:

  • Delivery times may vary during promotional events or public holidays.
  • Additional delays may occur due to customs clearance and import duties.